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Frequently Asked Questions
What makes Perci Blu™ different?
Our pieces are created with intention. Designed to elevate the everyday, Perci Blu combines boldness, elegance, and utility in equal measure. From luxurious materials to thoughtful design, every detail is made to delight.
Is your cotton truly different?
Yes. We use 100% mercerized cotton, which has a subtle sheen, remarkable durability, and a soft yet structured drape—offering a luxurious experience beyond traditional cotton.
Where are your products made?
Each Perci Blu™ piece is designed with love and precision. We partner with select design, development, and manufacturing teams across the US, Europe, and Asia who share our commitment to craftsmanship and quality.
How can I contact Perci Blu™?
We’re always delighted to hear from you. For general inquiries, please email us at hello@perciblu.com. For assistance with an order, our customer care team is available at 1-888-287-4520 during business hours.
How do I wear my Perci Blu™ scarf?
The possibilities are nearly endless—and always elegant. Explore our Style Guide for visual inspiration and step-by-step videos on how to style your Perci Blu scarf for any mood or moment.
How do I care for my Perci Blu™ piece?
Care instructions are listed on each product page. We recommend reviewing them before washing or storing to ensure your piece retains its luxurious feel and timeless shape.
Who can I contact for press or collaboration inquiries?
For media inquiries or partnership opportunities, please contact us at social@perciblu.com or collab@perciblu.com. We’d love to hear from you.
Do you offer wholesale partnerships?
We do. If you’re a retailer or boutique interested in offering Perci Blu™ to your clientele, please reach out to wholesale@perciblu.com to learn more about our wholesale program.
How can I stay in the loop on new releases?
Join our email list and follow us on Instagram for early access to new drops, styling tips, and exclusive moments. No clutter—just curated beauty.
Shipping & Returns
What are my shipping options?
We offer several shipping options to suit your preferences:
- Domestic (U.S.): Economy, Standard, and Express shipping.
- International: Currently shipping to Canada and Europe with plans to expand.
Shipping costs and estimated delivery times are displayed at checkout for your convenience.
Do you ship internationally?
Yes—we currently deliver to Canada and Europe via trusted international carriers. We’re excited to grow our global presence, so stay tuned as we expand to additional destinations.
Do you collect duties and taxes for international orders?
We do. For international customers, we offer Delivered Duty Paid (DDP) service. All duties and taxes are calculated at checkout—meaning your parcel arrives without surprise fees or delays.
I haven’t received my order—what should I do?
We know how special it is to receive your Perci Blu piece. If your delivery is delayed beyond the estimated window, please reach out to orders@perciblu.com with your order number, and we’ll investigate right away.
Can I modify or cancel my order?
If your order hasn’t yet entered the fulfillment process, we may be able to make changes. Please contact orders@perciblu.comas soon as possible, including your order number and the requested update.
What is your return and exchange policy?
We hope you adore your Perci Blu™ piece. If you’re not completely satisfied, we accept returns of unworn items in new condition with original tags attached within 14 days of delivery. Refunds are issued to your original form of payment.